Please assign a store manager that actually understands his job or at the very least cares enough about customer service. I came tonight to exchange a jacket and immediately he presented ways of how it is not possible—of course he was wrong after ponting out the obvious (had to check his calendar to count the days) and ended up doing what was asked in the first place. Strongly suggest retraining—if you are going to put people in Retail/customer service, put people with the right attitude, not ones who will add more to the concerns of your customers!
Saania Sulaiman
3
I went to exchange a coat, but they said I will have to pay the full price of exactly the same item as this item was not on sale! This didn’t make much sense to me!
Desert Falcon
5
Good prices on sales item today, nice winter collection
Ali Alyami
1
I've always been a big fan of Muji's products.
However the staff working in this branch (11-July 8Pm) have taught me that I should never visit Muji in Saudi.
The unprofessional staff have refused to replace and refund a product with the justification that he reached to his refund limit for the day. After communicating that I have never heard of such thing the unpleasant employee replied rudely with "don't you understand?"
Thanks Muji Saudi - never again.
Usama .Saleem
5
Our usual Muji spot. Nayef Al Otaibi, who’s at this branch is very friendly and helpful!
Ali Hachem
5
Excellent fabric for towels and pijamas
Basma Fahad
5
Next to door gate 2
Leah Joy Ince
5
The staff is so helpful ..
Abdullah Alghamdi
5
Amazing shop
NORAH ALSUQAYH
5
Japanese store original cotton, wooden utensils, cooking tools, accessories, bags and clothes. Thanks and appreciation to Ms. Wafaa Hindi for the help.