See what customers are saying about our shops at Granada Mall
3.7 out of 5
3059 reviews
F.
I would like to thank Reef Company for the two lovely employees, Suad and Mona, from the Granada branch, for their kind way of serving and helping me choose perfumes. I took “Abaya” perfume and “35” perfume. Their scent is wonderful.
Ha k
Bad treatment, bad customer service, no response or communication with the customer and no solution to customer complaints, the delivery company is worse than all of this
abd l rahman orabi
The strangest and most violent purchasing experience in the history of commercial exchange between humans 😅 The fragrance is beautiful, but it is clear that there is a problem in dealing with customers. …
Mesh Me
A beautiful aromatic experience with Ms. Shadan, professional and elegant in her treatment. Good luck
Komal umair
I am giving this branch one star because of a recent incident that happened to me today. The staff is extremely impolite and rude. My 6-year-old was eating ice cream outside the store as I told her food isn't allowed inside. I went inside to look for something after5 minutes my child came inside to call me and tripped on the floor. accidentally she spilled some amount of ice cream on the floor. She got scared because the staff gave her a terrifying loon. I politely asked the 2 ladies standing in the reception that do you have someone to clean it or if I could do it myself. To which extremely rudely she answered do it yourself. First of all, it's not nice to tell any customer to clean the floor. Moreover being rude in such a situation is terrible. Fortunately, I had some napkins in my bag. I cleaned the floor and then I asked if they had a bin to which she gave me a paper bag to dispose of the napkins. Not visiting them again. They should learn some manners first.
Tubal Cain
Come to Granada Mall and see Parfois! Parfois has a line of fashion accessories that will suit your needs... In Parfois, beautiful doesjot have to be that expensive...
Mohammed Azeem
There was a quality issue with a bag purchased, the staff just did not bother to look into the matter and provided no solution. Pathetic behavior. Disappointed and disgusted by the staffs attitude. There has to be some standards set and thought by Parfois to the staff.
moataz salameh
No answer on phone to check the availability products
Sai
Good sale in progress nowadays.
الـ
Excellent quality goods available at 75% discounts For bags and accessories, the team is cooperative and provides good service and a smile. This is not the first time I have entered this branch. You made a good choice.
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