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Rating Summary

3.9

15 reviews

5
87%
4
100%
3
87%
2
73%
1
60%

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Reviews for Barakat Optical نظارات البركات

Mohammed Madani

Mohammed Madani

5

Friendly people

Ahmed Turki

Ahmed Turki

1

My worst experience was with Al Barakat Optical. I went to the Granada Mall branch because my glasses had a manufacturing defect (the screw came loose for no apparent reason). I was surprised when the employee coldly told me, "Go to the branch where you bought them!" without any attempt at assistance or even understanding. I went from Cordoba to Alhambra and then Granada, and I was completely out of luck. Customer service should be respectful and considerate of the customer's circumstances, not with this cold, dismissal-by-the-book approach. I hope the management will review the treatment of its employees, because what happened is completely unacceptable.

Meer

Meer

5

In the morning, the employee was very polite, even though I didn’t get any glasses from her, but God willing, I will visit them because of her kindness. I thank her for it. May God bless her.

Renad 4

Renad 4

5

Thanks to everyone at the branch, very polite service

Yazeed JPR

Yazeed JPR

5

I thank the employee Abdul Rahman Al-Shaibani for his courteous treatment