Rating Summary

2.1

14 reviews

57%

71%

86%

100%

86%

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Reviews for Virgin Mobile - Granada Center Branch

Azi

September 7, 2025

The kiosk is empty and there is no employee

Christopher Repaso

September 7, 2025

Wasting my time coming here because of wrong information. Google map its open but in reality they start working at 4pm. I came here 11am

Danish Khan

September 7, 2025

I'm here but the person who can do the work is not there, the whole store is empty. And I don't even know when he will come, it's been 2 hours since I came here.

Mifthah Hucen

September 7, 2025

Needs improvement on customer service. We waited for an hour to get a sim card. After waiting for 1 hour we were informed that the person assigned for the sale of sim cards is currently not present at the store. We left the store for better.

asna fatima

September 7, 2025

Virgin mobile - worst customer service ever! My sim is out of network coverage since 9 days and the issue is not yet resolved. Everytime I email them they reply with the same pre written template "your issue is under process and you will be contacted when resolved." Frustrating and disappointing experience.