Haifa Kay
Special thanks to shatha and abdulrahman for their lovely attitude and their help. Will definitely come here again!
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Shop Reviews
See what customers are saying about our shops at Granada Mall
3.7 out of 5
3059 reviews
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MA
How can I put more than 5 stars! I’ve been visiting many branches cross the border they all good to be honest But in this brach with Ms.Malak! Is something different! Next level They’re really lucky to have her The ideal employee If anyone come here, make sure you seek her assistance
Amal Orefice
I had the absolute pleasure of being assisted by Sarah at West Elm, and I cannot praise her enough for her exceptional customer service. From the moment I walked into the store, Sarah’s warm and welcoming demeanor made me feel valued as a customer. She went above and beyond to ensure that I found exactly what I was looking for, offering thoughtful recommendations and solutions tailored to my needs. What truly stood out was her attention to detail, her patience, and her genuine passion for helping customers. She made the entire shopping experience not just smooth but truly enjoyable. It’s rare to come across someone so dedicated and professional, and Sarah sets a gold standard for customer service. Thank you, Sarah, for your kindness, expertise, and for going the extra mile to make sure I left completely satisfied. I will definitely be coming back and recommending West Elm to others because of her outstanding service. She’s a true gem!
Akber Piracha
Find a wide variety of home furnishings and more
Nora A
I want to extend a huge thank you to Kholoud from West Elm for her exceptional customer service! She was incredibly responsive via WhatsApp and went above and beyond to help me with my queries.
Aziz Khalid
1 rep to serve all. Took ages to get price and availability. Walked out. Waste of time
Sara Namshan
I had a highly satisfactory shopping experience at West Elm (online and in store) and would like to express my gratitude to Ms. Kholoud for her professionalism and dedication. Her assistance was invaluable, enabling me to complete furnishing my spaces efficiently and in a short time. If you have the opportunity to be assisted by Ms. Kholoud, you can be assured of excellent service ❤️
Zahra AlWazir
I had a great experience here and Shatha was really helpful and accommodating with my order. Highly recommend 👍👍 …
Rita Obeid
Ive ordered a glass item online. They delivered it broken and refused to refund me. Customer service was unhelpful and robotic. They said either send us the broken item or we cannot refund it.
Abeer
Tried the molten cake, sooo good! Warm, gooey with ice cream on top, Iced latte was just okay. Service was quick!!!and Ruben was super nice 😊 Thank you Ruben and all the staff!! 5/5
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