I would like to commend and show appreciation to Mr. Leonard for his outstanding service at Molten. He was very attentive, courteous, and made sure our dining experience was smooth and enjoyable. From the moment we arrived, he welcomed us with a warm smile and ensured that everything we needed was taken care of promptly. His professionalism and friendly attitude truly made a difference. Thank you, Leonard, for the excellent service—you made our visit even more memorable!
chryzler juju
5
I would like to commend Leonard for his exceptional service during my visit to Molten at Granada Mall. He was very welcoming, attentive, and professional throughout. Leonard made sure we were comfortable and well taken care of, and his warm attitude truly enhanced our dining experience. It’s rare to encounter such genuine hospitality—he’s a great asset to your team. Thank you, Leonard!
Nareman Afeef
5
I visited ghernata branch.The service deserves special mention. The staff were incredibly friendly, attentive, and professional. They made sure we felt comfortable and well taken care of without being intrusive. Their genuine smiles and positive energy made the visit even more enjoyable.
Overall, Molten Chocolate Café is more than just a dessert spot – it’s an experience. Between the mouthwatering food, the relaxing ambiance, and the top-tier customer service, I will definitely be returning. Highly recommended for anyone looking to satisfy their chocolate cravings in a welcoming and well-run environment!
Dr. Maan Pascua
5
Thank you for Leonard Salcedo for his excellent service. He serves beyond our expectations. The crepe and pancake are Choco melting in our tongue with fruit filling gem. Keep it up MCC.
Javier Colón
5
Fayez was a nice waiter. The desserts and coffee were really good.
rakil Cella
5
Nice Place, It's Perfect place to unwind,The atmosphere is calm and relaxing. The food it's good, I like the breakfast offer the coffee it's excellent. The staff were great, especially Renato and Reda those guys was very friendly and respectful, they checked up on my order & if there was anything wrong with it. I will recommend to my friends this place...
nada wadi
5
Mohammad reda was so gd with us his service is good the arabic coffee is good and the pistachio churoos was so good
ahmed abdelhamed
5
One of the best dessert places in Riyadh, I have surprised with the quality of all items, ordered Spanish late Turkish coffee and truffel cake all are super.
The service is amazing special thanks to Fayez
Lj AlGee
5
Shoutout to Mr. Leonard for the amazing service at Molten Granada Mall! Super friendly, quick, and made us feel really welcome. He genuinely deserves the praise.
Meanwhile, the other staff were lowkey forcing us to leave comments about them 😂
But honestly, Leonard stood out on his own without asking—no need to ask for compliments when you’re naturally that good!
Fawwaz Ahmed
1
I don’t usually leave negative reviews, but I felt compelled to share my experience. I visited this café recently, and unfortunately, the service was quite poor. The staff seemed completely uninterested and were ignoring customers, including me. I waited a long time to even place my order, and when I tried to get someone’s attention, they were either too busy chatting amongst themselves or just didn’t acknowledge me at all.
It felt like customer service wasn’t a priority here. The overall atmosphere was unwelcoming, and the experience was frustrating. Definitely not what you expect when you walk into a café hoping to relax and enjoy a coffee or a meal.
I hope the management looks into this and works on improving the attitude and attentiveness of the staff.