Very very bad experience. Received a gift and wanted to exchange. Came inside then the saleswoman comes to me and in a very rude manner asks me what i have in the bag as if i look like someone who is going to steal. I tell her its a gift then she replies and says keep it at the customer service. I go to the customer service and then another saleswoman was okay but still very unhelpful. She tells me she cannot exchange without the receipt. I understand that businesses cant exchange without the receipt but most of the times they help the customer find a way to exchange. Not rudely say we cannot exchange. When i was going out the same first saleswoman comes up to me again and i tell her i could not exchange and AGAIN she rudely says we cant exchange without a receipt instead of saying it nicely and in an unracist manner. She is supposed to be trained to be nice to customers or else she shouldnt be a part of the team. Wednesday 4 march at 10:34 PM she should face consequences for her rude behavior with customers. This isnt how you welcome people into the store. As i left i mentioned what a customer service you have because i genuinely have never seen a ruder employee in my life. Not even one star for this store.
M C
1
The shop apparently doesn’t have internet so you can’t order online and pick up in store.
Xyzabc
1
I spent over SR 2000 during white Friday sale but needed to return one item and the service was beyond pathetic. The customer service lady said the manager is late and they have no money for return !
I refused to leave and demanded the manager come now as she is supposed to be here. She said she is late and will not come and then she turned her phone off. I
will take my business elsewhere and not go to nice. They promise you with return but you will end up with stinking headache if you chose to return.
Interestingly when the manager came ( I was told her name is Rasha), she even refused to meet me and declined to come out from her office and meet me , leave alone apologizing to me for wasting my hours waiting for her.
Alex Espiritu
5
Clean place and the employees are approachable.They have some sales items up to 50% off.
Samina Salman
4
Sale is on..70%off on limited items..wide variety of home decor and kitchen utensils
Suad Jubran
2
Bad service , bad stuff. It took them more than half an hour to wrap 1 gift. Very disappointing.
Amjad Ali Syed (Amjadbank)
4
A lot of interested Items specially Gift packs, Kitchen Items, Utensil etc...
Laura Cruz
5
Really a lot of cute decorating stuff and furniture. Prices are ok, but during sale it really gets super cheap. The only downside is that you have to assembly your own things, but usually are small things. Really recommended.
Rachel C
4
They double the prices normally, so when you get things on their “buy one get one” or “everything half off” sale, prices are cheap. So in general it’s a great place to get low-price items. The quality is pretty good as well in general. Their “buy one get one” sale applies to everything, not just two of the same items. So that is nice. However, they mislabeled an item for us and then refused to honor the ticketed price. That was bad customer service. In general, though, the staff is very helpful and prompt.