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Shop Reviews

See what customers are saying about our shops at Granada Mall

3.7 out of 5

3059 reviews

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M. Atif M. Atif

I love their classy home decor

Amjad Raza Amjad Raza

Very rude staff Specially in men section

Fahad Alsowayeh Fahad Alsowayeh

It was outstanding experience i enjoyed it to the make and i would like to express my appreciation to Mr. Fouad for the outstanding support

Aasif Jeelani Aasif Jeelani

It had been over a year since I shopped here and not really sure why I stopped shopping there but I recently decided to purchase a double-pocket felted shirt jacket. It surpassed my expectations. It fits true to size and excellent quality. Shipping was pretty fast, about 7 business days, which is always great. It has been a while since I shopped at HM.com but I'm very happy with my purchase. I will definitely be shopping more here.The staff was superb, very friendly and professional. Especially the store atmosphere was great. Keep it up 👍.

Aki Matar Aki Matar

Staff very helpful! Big store with multiple sections: * Ladies clothing, accessories, lingerie, sport wear, swim wear, bags * Men clothing * Kids clothing: boys and girls (young and older), accessories, underwears, sport wear, swim wear, shoes, sandals, hats, bags

Reema Al Reema Al

The top H&M branch in Riyadh... the team is outstanding, especially Hussam! He's exceptionally helpful and treats customers and the branch as if they were his own family business! Warning: Hussam's charming personality might tempt you to buy the entire store!

يارا ابراهيم يارا ابراهيم

Great service from Alshammary very professional and friendly!

Faduma Mohamoud Faduma Mohamoud

They deserve 0 stars! Worst customer service ever. I tried to return items after I was told to do so by the Costumer service Team of Alshaya H&M. I showed them an email stating clearly they should accept the return. The cashier takes me to the store manager who was sat on her phone relaxing. Who at first clearly didn’t even want to deal with me. She straight away said I didn’t receive an email without even checking. They just told me sorry we can’t do anything. Why do you have untrained unqualified store manager!

Waqas Siddiqui Waqas Siddiqui

We come to exchange the items but here sales person she make it refunded this was gift from someone Very bad Experience in h&m

Francois MD Sylvestre Francois MD Sylvestre

When is the nonsense of no fitting room going to end ? Largest retail group, no basic service. Unhelpful staff.

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