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Shop Reviews

See what customers are saying about our shops at Granada Mall

3.7 out of 5

3059 reviews

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Ola Muneer Ola Muneer

Bad service and no credibility in dealing I bought a ring for 7,000 and asked for the size to expand. I went to pick it up, and the employee said that you have to pay 100 riyals for the expansion, because the extra money was gone. Of course, I was not informed of this before. I paid 100 riyals and there was no invoice or anything. Bad behavior last time.

MSA AKOZ MSA AKOZ

Unfortunately, the manufacturing is a failure. The dealings are upscale (I bought a diamond bracelet that cleaned dresses, sheets, and abayas. I returned it and they fixed it. They said, “Never replace it like this,” or replace it with a blown piece at the same price. They reduce the price by three quarters...

Ahlam Abu Alasal Ahlam Abu Alasal

Honestly, a very, very bad experience. I bought a diamond ring for my daughter who studies in Jordan. She went to Jordan and the next day the diamond fell. She came back after a few months and they fixed it for her. The same thing happened. She didn't wear the ring for a week, even though it was bought two years ago. The same diamond fell and now they want to fix it and make her pay 250 riyals for it. Because of their poor workmanship. I have dealt with others and they were much better. I do not recommend them at all.

Haitham Alyahyawi Haitham Alyahyawi

I bought clothes from them and they gave me a size different from the one I ordered. I'm looking for a branch near my house, but they're all closed and the data isn't updated in the university and Andalusia.

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