Sara Almuhanna
I arrived during business hours and waited in front of the store, but no one was inside!
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Jo Malone
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Jo Malone London represents the epitome of British fragrance artistry at Granada Mall, offering an exceptional collection of elegant scents, luxurious candles, and indulgent bath and body products. This prestigious boutique showcases the brand's pioneering approach to fragrance creation, which began in 1994 with the groundbreaking Lime Basil & Mandarin scent. The store's clean, minimalist aesthetic perfectly complements the sophisticated simplicity that defines Jo Malone London, creating an inviting space where customers can explore the art of scent in tranquil surroundings.
The brand's unique Fragrance Combining philosophy sets it apart in the perfumery world, allowing customers to layer different scents to create their own signature fragrance. From the fresh, zesty notes of English Pear & Freesia to the warm, comforting embrace of Pomegranate Noir, each fragrance tells a story through unexpected ingredient combinations. The store also features the brand's coveted candle collection, bath oils, body lotions, and limited edition seasonal offerings, all presented in Jo Malone's iconic cream and black packaging with signature bow detailing.
At Granada Mall, Jo Malone London provides personalized fragrance consultations, helping customers discover their perfect scent profile while experiencing the brand's renowned attention to detail and customer service. The boutique serves as a sensory sanctuary within the bustling mall environment, where fragrance enthusiasts and newcomers alike can explore the subtle art of British perfumery. Whether selecting a signature scent, creating a bespoke fragrance combination, or choosing the perfect gift, visitors to Jo Malone London embark on a journey of olfactory discovery that embodies timeless elegance and contemporary sophistication.
The brand's unique Fragrance Combining philosophy sets it apart in the perfumery world, allowing customers to layer different scents to create their own signature fragrance. From the fresh, zesty notes of English Pear & Freesia to the warm, comforting embrace of Pomegranate Noir, each fragrance tells a story through unexpected ingredient combinations. The store also features the brand's coveted candle collection, bath oils, body lotions, and limited edition seasonal offerings, all presented in Jo Malone's iconic cream and black packaging with signature bow detailing.
At Granada Mall, Jo Malone London provides personalized fragrance consultations, helping customers discover their perfect scent profile while experiencing the brand's renowned attention to detail and customer service. The boutique serves as a sensory sanctuary within the bustling mall environment, where fragrance enthusiasts and newcomers alike can explore the subtle art of British perfumery. Whether selecting a signature scent, creating a bespoke fragrance combination, or choosing the perfect gift, visitors to Jo Malone London embark on a journey of olfactory discovery that embodies timeless elegance and contemporary sophistication.
+966 12 261 7467
Granada Mall
Operating Hours
Closed
Opens tomorrow at 9:30 am
Monday
9:30 am–11 pm
Tuesday
9:30 am–11 pm
Wednesday
9:30 am–11 pm
Thursday
9:30 am–11 pm
Friday
1:30–11 pm
Saturday
9:30 am–11 pm
Sunday
(Today)
9:30 am–11 pm
Photo Gallery
The Jo Malone shop front features a floral display and elegant interior visible through the glass.
Interior of a Jo Malone shop with display cabinets, seating, and products.
Interior view of a Jo Malone shop showcasing rows of perfume bottles and display shelves.
Two Jo Malone Cologne Intense fragrances, Myrrh & Tonka and Oud & Bergamot, displayed prominently.
Interior of a Jo Malone shop showcasing perfumes and gift boxes on shelves.
A Jo Malone London perfume bottle, shopping bag, and books on a table with a coffee cup.
A well-lit display cabinet filled with Jo Malone perfumes and a comfortable armchair.
A Jo Malone London gift box tied with a black ribbon, surrounded by flowers.
A hand holds shopping bags from Jo Malone and Sephora in a mall.
A Jo Malone shopping bag with a purple ribbon and a black glossy item.
Jo Malone shopping bag and gift box with black ribbon.
Jo Malone London display featuring diffusers and gift boxes on stone pedestals.
A display shelf showcasing Jo Malone perfumes and gift boxes, with a digital screen and a unique machine.
Interior view of a Jo Malone shop showcasing perfumes and gift sets.
A Jo Malone shopping bag and a sign for the Aura loyalty program.
The elegant Jo Malone shop front features a large display window with floral arrangements and product displays.
Interior shot of a Jo Malone shop with striped bar stools and perfume bottles on display.
Shelves displaying Jo Malone candles, diffusers, and boxed gift sets.
Overall Rating
4.2
/
5
Based on 15 reviews
Mall Ranking
#71
Out of 239 shops
Category Ranking
Not enough ratings
Negative Reviews
Fatmah AL-Yami
From the moment we entered the store something was wrong and we felt extremely unwelcomed by the female employee , she was rude and unprofessional. There was no need for the eye rolling and head shaking every time we tried to smell a scent and wait for our turn which she skipped. Apparently she picks and chooses to serve her customers based on her personal criteria. Will never come back again to this branch.
GG
I was in store today during afternoon there was only one female sales employee at the store, she was rude and unprofessional I was trying out the tester perfumes and she looked at me and said you can just smell the scent on the ceramics meaning no need to spray it on you I was baffled like ?!? How can Jo Malone hire someone with such unpleasant poor customer service.
Positive Reviews
Eng. Nasser MS
Helpful staff working professionally, especially Shouq! thank her very much.
Esra Alsuhaibani
Thank u Shumouk for the enriching experience at the store. Super professional. It was one of the best customer services I’ve ever had :)
Hanan Suleiman
shahad and manar are really talented , i enjoy my shopping thanks to the excellent service done by both and i had a relaxing free hand massage with Manar .
Ma. Belen Olaso
Came here out of curiosity if all branches have an excellent sales representative since I had a great experience shopping in Hyatt branch. I met Shouq in Granada branch, she was so sweet and very attentive with all my needs. She is also generous to let me try other scents .
BRUTO, KING MARLON L.
Suad, Haila & Aisha. Thank you for your good customer service, thank you for giving me good choice of scent of perfume..... I really love Jo Malone.... Great job!❤️❤️❤️
