Name: Mobily Store
Rating: 3.5

Mobily Store at Granada Mall serves as a comprehensive telecommunications hub, representing one of Saudi Arabia's leading mobile network operators and digital service providers. As the second-largest telecom company in the Kingdom, Mobily has established itself as a pioneer in providing cutting-edge mobile communications, high-speed internet, and innovative digital solutions to both individual consumers and businesses. The Granada Mall location offers the full spectrum of Mobily services in a modern, customer-friendly environment that reflects the company's commitment to technological excellence and superior customer service.

The store provides an extensive range of services including the latest smartphone models from leading global brands, comprehensive mobile plans tailored to different usage patterns and budgets, high-speed internet packages, and specialized business telecommunications solutions. Knowledgeable staff members assist customers in selecting optimal plans and devices, handling account management, processing bill payments, and providing technical support for existing services. The store also features interactive displays showcasing the latest mobile technology and Mobily's innovative services such as 5G connectivity, IoT solutions, and digital entertainment packages.

Located within Granada Mall's technology corridor alongside other major telecommunications providers, Mobily Store benefits from the mall's high foot traffic and convenient accessibility for customers throughout Riyadh. The store represents Mobily's commitment to maintaining a strong retail presence in key commercial locations, ensuring that customers have easy access to both sales and after-sales support services. Whether customers are upgrading their devices, exploring new service plans, seeking technical assistance, or managing their telecommunications needs, Mobily Store at Granada Mall provides a comprehensive solution backed by one of Saudi Arabia's most established and technologically advanced telecommunications networks.

Photo Gallery

A wide view of a bustling shopping mall interior with multiple levels and shops.

A Mobily self-service kiosk and digital display in a shopping mall.

A wide shot of a modern shopping mall interior with shops and a walkway.

View of a shopping mall entrance with 'Paris Gallery' and 'Carrefour' signs, seen from a bus.

A wide view of a modern shopping mall interior with a glass elevator and decorative ceiling.

A wide view of a modern shopping mall interior with escalators and various shops.

A cup of frozen yogurt topped with fresh strawberries, blueberries, kiwi, and pomegranate seeds.

Overall Rating

3.5 / 5

Based on 15 reviews

Mall Ranking

#146

Out of 239 shops

Category Ranking

Not enough ratings

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Negative Reviews

Faisal Al Samarai

September 7, 2025

Slightly deceptive descriptions of services and package details, they ask you if you want 2 or 10 gigs, but they don't tell you that the sim comes with promotional add-ons, probably to upsell the packages. Ended up with far more data than needed for my short trip. The staff wasn't helpful in adding the sim to the mobile app as well, I had to figure it out on my own.

Ab Raj Ab Raj

It's not the best choice when wanting to buy a SIM card. Buy from the mother company STC.

Yousef Malikzada

Very bad deal

Khlood Alrweeli

Hate it

Hanan Alzahrani

I put a star just to comment. I excused myself from work because my phones are supposed to open at 9, as stated on the website and on their office sign, and I was surprised that there is no employee working in this branch until now, and it has become 9:30.

Positive Reviews

RP ALONZO

The Saudi Guy he’s very good and Accommodating for me. I did to cut my plan internet for almost 2years , I ended already contract and not to renew. He’s very patience to assist me and I really appreciated so much. You’re amazing Guy and keep it up. 📍Located at Granada Mall level 1 Front of Sun and sports

Trix Trix

I will give a 5 Star to Mr. SAUD. He patiently helped me to fix my Absher and Number so I don't have to go to the Main Branch for this. Kuddos to this Man. 10 star for him.

Basil alkhatib