Sam K
Founded in New York in 1941, Coach offers heritage and quality of a luxury leather.
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Shop Reviews
See what customers are saying about our shops at Granada Mall
3.7 out of 5
3059 reviews
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Hanna York
We all love Coach ! but in this store i had one of my worst shopping experience. There was one female employee only and she was very bad in customer service 👎🏼 not helpful. It was 6:00 pm she was prepared to leave and not focusing on selling ! All item i ask about was not available ! …
A R
👠👌 Great service Special thank salesperson 👩💼 …
Mai Magdy
Extremely bad, I visited it more than 3 times and each time it was closed for no reason The day I went, it was closed due to prayer. The employee opened after prayer and exactly 10 minutes later and she got up drunk again! The last store opens in the morning!
jawahr
Very bad service from the employee who runs the place. She treated me with disrespect from the moment I entered the store. I asked for a size and it came out a bit big. I asked for the next one and she said there is no way to blow it up. A style that does not suit her or me. Unfortunately, the branch needs better people to serve its customers.
Rehab alanzi
The female employees are very bad, they did not like that I asked for a second size, of course I left and left the shoes
Sdoma
I thank the employee Iman. She was patient with me and helped me. May God make her happy.
Wafa G
I thank the employee and her for her good treatment and manner. May God make her happy, God willing, and grant her success.
Nouf
I visited the branch on Monday at 1:30. The branch is one of the best branches for bag designs and female employees. I thank the employee, Dana Al-Otaibi, for her elegant treatment. She helped me a lot with choices and gift wrapping, and her personality is very kind to customers 🤍 …
راء نون
I contacted them about a watch I had from 2015 and said I would go back to them and they would fix a simple thing about it. First thing no one answered me. Then the employee called me back and I did not know who she was or where she was from. I felt that she was right and wrong. I asked her: Are you a coach? I tell her the problem and she tells me that it may be misused, so the factory will fix it for you, but also your watch is old (zerrrrr style).
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