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Shop Reviews

See what customers are saying about our shops at Granada Mall

3.7 out of 5

3059 reviews

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Teacher Haifa Teacher Haifa

I ordered from them on the website and there was a mistake, but they compensated me in an excellent way.

Kto Ot Kto Ot

The employee is unprofessional, her behavior is bad, and she is ignorant of the system. I do not recommend visiting this particular branch.

Reem Najm Reem Najm

Most shoes are not comfortable, but the quality is OK and the scarfs quality is good ,

Iman Saad Iman Saad

I had a wonderful experience shopping at (DOTS) in Granada Mall. The store manager is Hanan. She was very kind and provided sufficient information about the products. The manager Hanan is a role model for customer service. (DOTS) will definitely be my next top choice.

Fuad Mammadov Fuad Mammadov

Great shoes. High quality product. Service is great. Always have solution to your needs

Rose Marie Safi Rose Marie Safi

In my entire life, I have never seen such a bad quality brand and a bad customer complaint handling. I have purchased 2 set of shoes as they have promised a good quality. One was good and the second was a simple failure. I wore it one day only, and the sticker which was on the foot space was peeled and removed the leather with it. I have never seen something like this in my life. When my husband enquired, they simply told him that "your wife used some type of chemical and this is the reason, we cannot do anything for you" . It this how brands escape one defected shoe replacement with just a silly wrong assumption. This is an advice for all, never buy such a brand, for this bad quality they are expensive, put some more and you can get a real brand.

ع العتيبي ع العتيبي

Granada branch, I would like to thank Fatoum. Honestly, she deserves 5 stars for her style and dedication to work.

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