🛍️ Parking Fees / Carpark Information - Learn More

Shop Reviews

See what customers are saying about our shops at Granada Mall

3.7 out of 5

3059 reviews

Filter Reviews

Clear

Lena Rizk Lena Rizk

Paul Bakery offers the most delicious croissants I've tasted, surpassing those in the UK, France, and Lebanon. They are incredibly fresh, bursting with flavor, and come in generous portions. The texture is wonderfully fluffy, making each bite a delight. While the quality justifies the cost, it is on the pricier side.

Sara AROS Sara AROS

Very nice service and atmosphere ! Special mention for Haifa she was very professional and nice 👍

it's MAISAM it's MAISAM

I love their onion soup it's always my go to and a special thanks to MIR we got a great service ⭐️⭐️⭐️⭐️⭐️

Mohammed Abidii Mohammed Abidii

I loved this coffee and I want to thank the hostess Asia She was very kind

swan swan

I ordered the Halloumi sandwich 8/10 the bread was a bit dry The Fruit Tart 6/10 sweet and balanced but not the best I’ve had The Cortado 9/10 one of the best I’ve tried I also asked for a small celebration setup but they said they don’t offer this service which was a little disappointing

Nicole Azmira Nicole Azmira

I love the iced Spanish lattes here, I highly recommend them. Beautiful cafe with incredible service. Asia was so friendly and prepared my drink perfectly!

Yousef Abugosh Yousef Abugosh

I am sorry but I am not used to writing too many negative reviews about restaurants that usually were good in my opinion. This Paul is a total negative compared to all the other Paul’s I’ve been to. Their filtered coffee came to me not so warm.. I then purchased a decaf, it tasted like water with brown food coloring .. I became upset and asked for tea… by the way, I ordered fruit tart and it came with plastic utensils.. well, the plastic fork did not work so I asked for proper metal fork. The waiter said they didn’t have any. I actually ate it by hand. Honestly, that was weird and unexpected from a Paul café. By the way, what added insult to injury was when I complained about the not so warm coffee, the gentleman behind the cashier, just looked at me and took the cup and said “I can make another one for you”. He didn’t say anything in the way of apologizing or showing empathy. I thought that was really weird. I mean you would expect “ we’re very sorry about that!” The noise level by all the children around was maddening .. do not try this Paul…

Paul googlemail Paul googlemail

I am usually a Paul loyal customer and much prefer them over the other chains. Well, this branch won’t be getting any more business from me. Ordered a coffee and a cake “the eat in”. A cheap bendy and plastic knife and fork was given to me to eat my cake, and my coffee was delivered in a takeaway cup. I asked why, and was told - with a straight face - that they only have 7 china/ceramic cups, and all were either in use, or dirty. I looked around the room to see 2 in use, so the other 5 were dirty. Clearly the staff team of 4 had better things to do…. I won’t be back.

kaoutar EL KHAMMAL kaoutar EL KHAMMAL

I really liked the place, the gentleman Mahmoud is professional, he puts you at ease and helps you choose when you want to order and Noor is very smiling and helpful

DMTR DMTR

Black Forest cake- 10/10. Very delicious tea. But please 🙏 fill up the full tea pot 🫖 otherwise tea itself becomes too strong.

Share Your Experience

Visit any shop page to leave a review and share your experience with other shoppers.

Browse Shops