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Rating Summary

2.3

15 reviews

5
60%
4
73%
3
87%
2
100%
1
87%

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Reviews for Sony World - Granada Mall عالم سوني - معرض غرناطة مول Modern Electronics

PEDRO ARANGO

PEDRO ARANGO

1

Bought a sony bravia tv 65 inches mini led, more than 6000sar, broke down one month after purchase, the service for the warranty from DOZN is horrible, the have my tv for 2 months, still not fixed or given a new tv o anything, terrible customer service, really dissapointed.

anas sahtout

anas sahtout

1

Not professional at all and bad quality. I brought 65-inch tv from Sony that cost me more than 3000 SAR, and it has a white backlight issue. And they return it, stating it’s normal.

Tom Talal

Tom Talal

1

I bought headphones from them literally on Thursday. I wanted to return it on Friday and they said they couldn’t even though their policy said I have the right to return and exchange anything I purchase

Nesan Shrestha

Nesan Shrestha

1

I bought a sony home theatre speaker from Morden electronics (Granada mall) and on the time of buying, we asked the teller about the international warranty which he said yes. And he said this bill is everything we need. But after my friend took the speaker to india. Its showing issues. The bluetooth is now showing and we can’t connect. The official repair store is asking for an international warranty and this bill is only tax invoice. We need to have an international warranty card. I called the shop asking to provide the card but he said he don’t have any idea about it. Its SONY. An international brand. Even carrefour gives a warranty card. Until now i have not received any soultion.

Hadeel

Hadeel

5

Nawaf was amazing helping us purchasing our Tv. Answered all our questions with an impressive knowledge of the products and patience.

Anas Elmasre

Anas Elmasre

2

I bought a 65-inch TV and they were supposed to come to install it the next day at 5.30 PM. Nobody showed up or called me to reschedule. This left a bad impression and doubts about your capabilities to provide a professional service that aligns with the brand name that you work for.

ibrahim fahham

ibrahim fahham

3

I had a bad experience with my reservation for PS5. When I came to ask about it, they told me at the end of the month. So, I booked one. The gentleman asked for personal information, I gave my name, email, phone number, and WhatsApp number as well, hopefully to be contacted. 15 days no news no nothing. Today (after 21 days) I passed to ask about, and here I got the bad experience. The same gentleman that I spoke with, told me while smiling: we sold all and brought again and sold all again 🤷🏻‍♂️

Sugnan Subhadra

Sugnan Subhadra

1

I purchase electric cycle...as per sales man 2year gyrantee it's been only 3month it's not working it I ask service center they asking money...even service center is far from home...I need to pay double taxi 🚕 pair ..what is use of buying this bad service... …

Spring Season

Spring Season

2

Hello Morden Electronics Is SONY Xperia 1 iv mobile phone available here?

Mirza Jami Baig

Mirza Jami Baig

3

The one issue which i faced that, i went to buy mhc v12 on 28 dec, whose cost was 766 or 780 riyal. At that time the packed piece was not available so the shop staff ask me to come tomorrow. When i went tomorrow the other guy told me that this price is old now the price is 849 sar, the discounted price was only for 12 dec and other issue which i faced is that information mentioned on the card was wrong, this device doesnt have hdmi and dvd but shop staff and the price tag told me that this device have both options. Wrong price wrong information. Anyways i have to buy this thats why i bought it in 849 sar