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Shop Reviews
See what customers are saying about our shops at Granada Mall
3.7 out of 5
3059 reviews
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Sanam
Mohammad the manager of city max in Grenada mall lacks customer service skills and empathy.
ohft i
Yesterday I was there and I was met by an employee named Reem. May God make her happy. She helped me with great pleasure and cheerfulness. Her style is amazing. Honestly, the branch is far from me, but she means a lot to it because she helped me in more than one department. All thanks and gratitude to the good employee Reem ❤️
F e
I did not return the dress and went to another branch and they returned it just to say that the dress smells bad and because you do not want to return it, I can only say, God is sufficient for me and He is the best disposer of affairs. I went to every branch wanting just to return the dress and the manager Tahani is very bad. If there was less than one star, I would have given it one star, which is too much for them.
FAISAL
I thank brother Fahd for the ease of cooperation and his perfect performance of the job. A thousand thanks.
علي المسمري
Yesterday I returned a piece of clothing. I didn't pay attention to the bill. They gave me 105 riyals less. When my family informed me about the issue, I went to them. There was no understanding at all and they didn't give you any feedback. The person who returned it to me said it was a supervisor at the branch. How can I get my money back, given that there are cameras in the store?
فادية الشمري
They have a man named Fahd. By God, no word can do him justice. The people of this country are proud of you. May God increase the number of people like him and give him what satisfies Him.
محمد
The employee's lack of respect. I wanted a refund for the bill, but she refused, claiming that I paid in cash. The employee's treatment of the network was very bad. I will not come back to buy from you, nor will I recommend anyone to come to you, because the treatment is bad.
BA
Their return system is bad. All stores accept cash returns. They return them to the same card and it takes 1-14 days.
Amani Alshammrii
Honestly, I love Nettie stores in general, but the one in Granada Mall disappointed me. Honestly, their collection is ordinary and not renewed, and the dresses are all ordinary. There is nothing like their displays. At first, I was upset, honestly.. But God willing, they will take my words into account and respond 😔❤️🩹 …
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