I ordered from the website and the parts did not suit me. I spoke to you on WhatsApp but there was no response??
I went to the branch and the employee took the pieces from me and said they would return the money after two weeks, and so far no money has been returned?? Why is there no response to WhatsApp to show how to return?
N O
1
Very bad. I ordered online and they made a mistake with the size and they charged me the cost of shipping, and it is not my fault for the mistake. Of course, the return is after 3 weeks. Oh God, it's wrong because they return the piece to me, and the amount is returned to me hard and incomplete. By God, I do not recommend dealing with them at all for their exploitation and lack of credibility.
Anfal Saleh
1
Very, very bad. We ordered from their website and it took 11 days for it to arrive. They made a mistake with the order and they still don't respond to messages on WhatsApp. My advice: Don't order and get yourself into trouble like we did.
ajoolh sh
1
Unfortunately, the same problem: delayed delivery of orders, no response to WhatsApp or any other communication method they have set up.
Very poor service.
ابوفيصل العصيمي
1
They made a mistake in ordering and there is no customer service that solves the problem and they do not respond to the customer. It is a store that I do not recommend dealing with.
أماني
1
A failed experience, a scam site, may God suffice me, return my money, you thief
This is the store information for anyone who wants to file a complaint
لولوه السيف
1
Advice: No one should hire this branch. I swear to God, there are girls who are so envious, God forbid, it's as if you're taking their place in the Shura Council. They don't even teach you how to work on the machine. Their supervisor will annoy you with instructions that have no basis. They make you feel like the showroom is luxurious, brand name, and all that kind of stuff. Walk behind the customer and convince her!!!!! First, they need luxurious fabrics, not just sewing and design. God is your agent. You have been relying on them for a year. Please look at the designs and fashions and have mercy on our minds.
Mhrah
1
I have been waiting for more than an hour for them to return my money. They do not have cash. Please note that they are stalling in their refund process. A report has been filed against them.
shatha S
1
I bought a dress, and when I returned home, its buttons were torn, and I had to return them for only one day, and when I sent the driver to return it, the saleswoman refused and treated the driver in a very bad manner. She told him to go outside, or else your security slippers will be used.
When I left, I received the same bad treatment from her, to the point where she would tell us to clean your face!!!! And she tells us to go outside, there is no return!!!!! A respected employee of Arab nationality, I think, came and returned to us. May God make him happy, pleased with him, and grant him success
God is sufficient for us, and He is the best disposer of affairs
جوري جوري
1
Unfortunately, I bought a dress from them for 300 and it looked nice, but when I washed it and changed it to something else, it became short and its color changed.