Rana Qurban
Not recommended especially perfumes and makeup
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Shop Reviews
See what customers are saying about our shops at Granada Mall
3.7 out of 5
3059 reviews
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James
Cashier was a bit rude
Reham Alasmari
My experience was really bad, honestly. The employees were not cooperative. I wanted something specific and they gave me something else. I went back to them to get my money back because I discovered that they didn’t give me what I wanted. I wanted blusher and they gave me glitter! There was no apology or respect for customers. So I gave them Saqr and they forced me to get another brand, which I didn’t want! I won’t try it again.
Nada Alsunayi
Granada branch unfortunately the girls only care about marketing. I came for a certain perfume and one of them forced me to buy from her brand and she kept going around and around and they were sitting over my head and the one who came and said take two or I want Tamara they didn't let me take my time and they made me embarrassed once. I came two months ago and the same thing happened. I hope you teach them to calm down a bit because they are clear. They fight over commission and they don't care about the customer's comfort, taste and choice. It's not reasonable and in the end I got upset because I didn't choose from her brand!!
Mal Al
The best branch and the employees there are amazing. Ghada and Mashael did their best. They were very kind to me and I had many requests from them. They were easygoing and gave me gifts.
Ahmed Al-Akki
A very nice and elegant perfume and makeup store. The staff are very friendly and welcoming. The store has a wide variety of brands to choose from. What I noticed is that perfume are getting more expensive by the years. We bought on men’s perfume (Armani) for more than SAR 700.
Bilal Muhammad
One of the worst reception and customer care. Waited 4-5 minutes and no girl came to my wife for help, the local salesgirls are just ruining the market
Christopher Burnett
Tagreehd was an amazing salesperson who had great knowledge of her products in store and needs a pay rise and more recognition from management. Also Mariam. Very good and helpful employees.
وليد المقنص
Peace be upon you and God's mercy and blessings. This is a very organized branch. I was served from the first visit. Many thanks to the employee, Ms. Kholoud, for recommending the products that I liked and enjoyed. I also thank the branch manager, Mr. Yasser, for his wonderful service. I will visit again, God willing...
Moh'd Alsogair
Today, I met the best cosmetc consultant, Amal at this branch. I recommend talking to this lovely, very informative girl before browsing for your product🌹❤️ …
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