Tubal Cain
Whole line of great quality clothes
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Shop Reviews
See what customers are saying about our shops at Granada Mall
3.7 out of 5
3059 reviews
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Mohamed Ajmi
Disappointed with two factors. First, price to quality is disproportionate compared with similar brands. Second, no men's section is available. Conclusion Zara KSA you have to review your price tags and adopt a more inclusive policy of both genders.
Mel Engelbrecht
Extremely disappointing!!! Terrible!!!! More than 10 staff members and none serving customers. No service at all!!! Typical saudi behaviour. Talking on phones with friends are more important than serving customers abs being professional!!!!
Kira ,
The worst store ever i didn’t even get to buy anything they just told us to get out it’s close and it was 11:20pm
Mahmoud Kassem
I came all the distance to buy something then after arrived i realized that there is no men section a professional company must mention this
Taryn Keefer
Very sad that it seems none of these reviews are even considered. Terrible customer service. One cashier, had to wait 40min in line. No change rooms. Manager acts like you’ve disturbed her morning coffee to come assist you. General attitude is very poor. It’s a shame because our Zara’s run so well and are prestigious stores in South Africa.
MOHAMMAD IMRAN
The staff is uncooperative! They always refuse to refund claiming that they don't have cash or that the invoice is not clear, even though all the numbers are clear.
Ghalia
No dressing rooms. You have to purchase whatever you want and head to the bathroom to try it on 🤦🏻♀️ And if you don’t like it you head back and return it… such a hassle. Hope they install dressing rooms soon because this is unacceptable …
Sara Tavares
I bought Clothes since last March and have to return then. After that just a bightmare. On the store they gave me a refund ticket and told me That in 14days the same would be processed to my bank account. 4 months now and no Money. I went to the store and the staff told me to approach with ZARA care on X (which company as a costumer care service online In a social media platform? This never happened to me. No considerantion for the client at all). I am still waiting and they don’t give me any explanation the conversation is all the same over and over. I won’t came back to ZARA in the Kingdom.
Nour El Achi
No dressing rooms we asked they said you buy and you can return later, so i need 2 visits to get what i need. I was trying a JACKET over my clothes THEY SAID IT IS NOT ALLOWED TO TRY ON IN STORE. And after all of this i paid for my bag 🙄first time in my life paying for a cheap paper bag in KSA!! Update: next day i exchanged some items from a different store, they had dressing rooms and the bag was free🤷🏻♀️
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