The employee was very helpful, kind and professional
Sara S
5
The last time I dealt with Brother (Mubarak) and Sister (Fajr), may God reward them with good in this world and the hereafter. By God, they are gold and an asset to the branch and the company. The employees’ service is wonderful and they are very cooperative. May God make them happy and give them what satisfies them. More than once I come and need help with a size that is not available in my size and they arrange it for me from outside the branch as quickly as possible and with great open-mindedness and high-class treatment.
Dede 07
5
The employee at the Park Avenue branch is so sweet!! She helps from the bottom of her heart and has good manners. She took my number to let me know if the bag I wanted was available. May God make her happy and reward her.
d alaj
5
Granada Mall branch, the employee I call Mubarak, I swear to God he is one of the most polite employees I have ever seen in my life. I went in to buy shoes. I came out and bought shoes and two bags. He is a respectful and elegant person, and his service is fast. I advise you, if you come, to ask for him by name.
REHAM MOH
5
Charles & Keith Granada branch has a sweet employee named Nada who served me with her eyes. May God make her happy.
iamSHOOG
5
Charles & Keith Park Avenue branch has an employee named Al Anoud. I don't know what exactly to talk about. Her style is sweet. She does her job with integrity and conscience. May God make her happy wherever she is. She really doesn't fail me. She's an example of the ideal employee. She helps you with politeness and respect.
Abrar Aa
5
Thank you to the Saudi employee for his cooperation and help in choosing the bag. He was very cooperative. I was about to fall into a scam, but thanks to God and then his warning that they had no offers.
A M
5
They are very nice. The girl who gave me makeup remover because my niqab has makeup on. I love you so much ❣️
Nuha .N
1
We hope to train all employees on professionalism and a level of service commensurate with the store's standards.
I recently went to return an item from Ted Baker and Charles & Keith, and they all apologized for a system outage. The Ted Baker employee respectfully apologized and told me to return by a specific time, while the Charles & Keith employee said, "What should I do?" + "Contact the manager." She then told me the specific time I should return.
Honestly, I'm a busy person, and I have no say in whether the system is down or not. Since I'm a frequent customer, I wish there was a training program for employees before they interact with customers, and a system that was always effective. It's unreasonable that I'll return the next time and the system is still down!
Thank you very much,
So So
5
I would like to thank the employee, Shurooq, for her open-mindedness, cooperation, and smiling face. Honestly, she made me love the store 😍🫡 …