The entrance of a Sephora store with illuminated displays and products visible inside.
A makeup palette with 12 eyeshadow shades, named 'Volcano Goddess'.
Diverse group of women applying makeup with brushes, showcasing vibrant eye makeup.
An open eyeshadow palette with twelve shades and a brush, featuring a mirror.
A black bottle of Kayali Elixir II perfume with a gold cap and crystal topper.
A bottle and wand of Benefit's BAD gal BANG! mascara with a swatch of mascara.
A bottle of Fenty Beauty lip gloss with its applicator wand.
An Anastasia Beverly Hills eyeshadow palette with 14 shades and an applicator brush.
A makeup palette with 12 eyeshadow shades, named 'Volcano Goddess'.
A display of Dior makeup products, including foundation, eyeshadow palettes, and lipsticks.
The entrance of a Sephora store with illuminated signage and displays of beauty products.
A display of various makeup products including foundations, primers, and setting powders.
Close-up of Sephora shopping bags with black and white stripes and red handles.
A hand holds a Dior J'adore perfume bottle in front of a display of J'adore perfumes.
A close-up of a Gucci Bloom Nectar di Fiori perfume bottle with floral and butterfly designs.
Several Sephora shopping bags filled with various beauty products and boxes.
A display of Estee Lauder skincare products, including serums and creams, on shelves.
Interior view of a Sephora store showcasing makeup, perfumes, and beauty products.
A display of Dior makeup products including lipsticks, foundations, eyeshadows, and brushes.
The entrance of a Sephora store with illuminated displays and products visible inside.
A display of various makeup products including lipsticks, eye pencils, and foundations from brands like Laura Mercier.
A shopping bag with Sephora branding in front of the Sephora store.
Sephora shopping bags and beauty products displayed inside a well-lit store.
Interior view of a Sephora store showcasing various beauty products on display shelves.
Based on 15 reviews
Out of 239 shops
Not enough ratings
H D
The girl who was in the cashier is useless. She's not adding my points to my rewards program and asked me for my card for nothing. Birthday gift is always out of stock! They're taking it for themselves most probably. Huge difference than any other Sephora I've ever been to.unfortunately. They need to be more professional !
Raghad Abonomai
They always say they run out of samples. Im suprised when i travel and buy from SEPHORA is very different as they always give samples more than my purchase. It is very rude to lie to customers and probably wont buy from here again.
Adnan Ali
Worst service here, I went to this store to purchase fenty beauty product. Collected the wrong shade lipstick, when we went after 30 mins to exchange the product they said sorry we don't have the shade you are looking for. So we had a word with the supervisor of this sephora branch, his name is Sultan. So the supervisor said the product is available in panaroma mall go and collect from there, he also mentioned I'm the supervisor of panaroma mall too, they will replace and give and the shade. We even told this guy sultan that call them and just inform them to hold the product for us, as we going right now, so he even called someone in front of us and later informed us that yes you can go and collect now. Once we arrived here at panaroma mall they said, since you Purchased the product today you have to wait till tomorrow to exchange, because the product was not getting scanned on their system. Also when we told the customer service team person there, she clearly said that supervisor played with you'll, I don't even know whose sultan. I cannot. Expect this unqualified sales team of sephora. Wasting our time and energy. Sephora team needs to learn to answer calls if customers are trying to reach to make complaints When a customer are coming there to purchase expensive high end brands your team should. Equally provide convenient services as well Extremely disappointed will make sure to inform friends and family about this disappointing service. Horrible service at sephora.
Nema Saeed
Very bad service, they wouldn’t exchange damaged product as it was not in its original state! However, it was the original state, damaged! Not referring to their policy and saying exchange can only be done at branch bought from despite that’s not mentioned in receipt! Shameful considering my daughters spend a fortune in this place!
Z W
Worst customer service. Best to let go of staff that’s only interested in talking to eachother rather than helping customers. The male manager does not accept returns etc based on their own weird policies. Will not return, go to Faces in the same mall much better customer service
siti munirah
Dear Nourah, I just wanted to sincerely thank you for all your help during my visit to Sephora. You were incredibly kind, patient, and knowledgeable, and you truly made my experience so much better. I really appreciated the time you took to guide me and make sure I found exactly what I needed. It’s rare to come across someone as helpful and genuine as you. Thank you again — your great service didn’t go unnoticed! Warm regards, Munirah from MY ♥️
وجود الشريده
Muneera from Makeup Forever was very helpful, kind and professional. She has great knowledge in makeup. Thank you for the wonderful shopping experience!
Lina Degheidy
One of the best Sephora branches in Saudi Arabia, had a great shopping experience there, thanks to Yunis, Fouz and Nazek
Kinderland Preschool
Fawzia did an excellent job , very helpful and great customer experience
hamzeh rashad
Many thanks for the excellent experience. The staff—Tahani, Nahla, and Mazyounah—were extremely helpful and supportive throughout.
