Shop Reviews

They are very, very beautiful, elegant works of art, but the prices are exaggerated...

High-class, wonderful and professional treatment from the Saudi employee, of whom we are proud, a son of this great nation. Unfortunately, I forgot to ask his name in order to praise him by name.

Galerie & Boch A name that cannot be denied or ignored. I believe such a well-established company must care for its employees and require them to adhere to common courtesy and behavior. The young citizen employee at the Galerie & Boch branch in Granada, Riyadh, lacks good manners and manners. He was rude, ill-mannered, and ill-mannered when speaking to me. If he went too far in his rudeness, when confronted, he would say, "I'm joking." I ask those in charge of the store, the company, and the supervisor in charge to review the behavior of the employees and hold them accountable and take their pledge. I hope action is taken, knowing full well that a report will be filed. I informed him of this upon leaving, as a respectable man would not speak to any woman, no matter who she is, in such a rude manner. Not to mention the disorganized arrangement of the utensils and the dust covering the merchandise. Your merchandise will be returned to you unless you treat the consumer and buyer with respect and consideration. My visit. On 07/12/2020, around 1:00 PM

Professor Muhammad Al-Omari helped me. He is very kind and cooperative. He showed me many options. I bought gifts from them and the packaging is special.

A well-known brand. The clothes are both good and average. The problem is that they can shrink and become smaller when washed.

There are no shorts, to be honest, and they are all cotton shorts.

Very bad. I bought clothes worth 3000 riyals, and this is the problem. I bought a regular washing machine and use Abaya shampoo. I mean, I am careful and do not wash for more than 3 minutes only so that it does not get ruined, and in the end it got ruined.

Friendly staff

I recently purchased an item from the Fred Perry store at Riyadh Park. However, I encountered some issues with the product, which had a minor defect. The female staff attempted to assist me, but the process took longer than expected. To improve the overall customer experience, I would suggest providing additional training to the staff on effective customer service and issue resolution. This would enable them to better address customer concerns and provide timely solutions. Specifically, when I requested assistance in finding an alternative model in my size, the staff seemed disinterested and unhelpful. I had to take matters into my own hands, and even when I presented them with options, they didn't seem invested in finding a solution. Despite this experience, I hope that Fred Perry will take customer feedback seriously and work on enhancing their customer service. I would be willing to give them another chance in the future if they demonstrate improvement in this area. It would be helpful if the store's location could be accurately represented on Google Maps to avoid confusion for customers. Overall, while the product quality is important, the customer service experience can make or break a brand. I encourage Fred Perry to focus on developing their staff's customer service skills to provide a more positive experience for their customers.

Thank you so much, honey, Reem, a hardworking employee ♥️